[Working draft — recommend a quick solicitor review before this goes live, particularly around the cancellation policy, retreat terms and liability sections.]
Last updated: [Date]
1. Who We Are
These Terms of Service ("Terms") govern your use of the Amy Bird Method website and the booking of any sessions, classes or retreats with Amy Bird Method ("we", "us", "our"), based in Llandrindod Wells, Mid Wales. By booking a session, attending a retreat, or using this website, you agree to these Terms.
2. Bookings
All sessions must be booked in advance via [booking platform — TBC]
Full payment, or a deposit where applicable, is required at the time of booking to secure your place
We reserve the right to decline or cancel a booking at our discretion, for example on health and safety grounds
3. Cancellations & Rescheduling
Sessions cancelled with less than [24 / 48 hours — TBC] notice may be charged in full
Late arrival may result in a shortened session, with no reduction in fee
We understand emergencies happen, get in touch as soon as you can and we'll do our best to accommodate
4. Health & Safety
Pilates and movement sessions involve physical activity and carry an inherent level of risk
You must disclose any injuries, medical conditions or physical limitations before your first session, so sessions can be taught safely and appropriately
If you're unsure whether Pilates is suitable for you, please consult your GP or healthcare provider before booking
We reserve the right to modify or decline to deliver a session where we believe it would be unsafe to proceed
5. Retreats
Retreat bookings are subject to the specific terms provided at the time of booking, including payment schedule, cancellation policy and what's included
Places are limited and secured on a first-come, first-served basis upon payment
Travel to and from the retreat location is the responsibility of the guest, unless otherwise stated
[Retreat-specific cancellation and refund policy — TBC]
6. Payments
Payments are processed securely via [payment provider — TBC]
Prices are listed in GBP and are subject to change, though any change will not affect a booking already confirmed
[Refund policy detail — TBC]
7. Intellectual Property
All content on this website, including copy, images, branding and the Amy Bird Method name and materials, is owned by Amy Bird Method and may not be copied, reproduced or used without prior written permission
8. Limitation of Liability
We take all reasonable care in delivering our services, but we do not accept liability for injury, loss or damage arising from participation in a session or retreat, except where caused by our negligence
Nothing in these Terms limits liability that cannot be excluded under UK law
9. Changes to These Terms
10. Governing Law
11. Contact Us
If you have any questions about these Terms, please contact:
Amy Bird Method
Llandrindod Wells, Mid Wales
[hello@amybirdmethod.co.uk]